MMS and Extended Texting Basics
- How do I unlock the CSV import feature so I can import my contacts?
- Are we able to import contacts from other partners?
- Password Reset
- What do I need to do to add subscribers?
- How do ‘Keywords’ work?
- Uploading csv or excel files and matching columns
- What is a dedicated short code
- Do you set up your own method for people to unsubscribe or is there an automatic unsubscribe option?
- Carrier Filtering
- What happens for Help replies?
- Text Breaking Into Multiple Sends and Hidden Characters
- Do purchased credits aka Anytime Credits expire? (this is for legacy plans only)
- Can I respond to messages in the system?
- Can I upgrade or downgrade my plan?
- Where can I obtain a Betwext texting number?
- Can I change my number?
- Do you offer refunds on purchased credits?
- Undelivered messages to yourself
- Adding Subscribers to a Keyword Sequence
- How does a customer re-subscribe?