How do I unlock the CSV import feature so I can import my contacts?

It is required that you provide confirmation that all of your subscribers have explicitly opted in to receiving SMS or MMS messages from you PRIOR to you sending them a message.

Please email support@betwext.com and look out for a welcome email that NEEDS your response.

We'll be looking to confirm that you are compliant. We will ask you questions such as:

1. Can you confirm that all of your subscribers have explicitly opted in to receiving SMS or MMS from your company or the company you represent?

2. What type of messages will you be sending out to your subscribers? Please add any call to action websites and an example message. 

3. What type of volume do you anticipate sending daily/monthly on average?

4. How many subscribers do you intend to upload?

From there, once approved, we will unlock this portion of your account to upload your contacts.

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