MMS and Extended Texting Basics
- How do I unlock the CSV import feature so I can import my contacts?
- Password Reset
- Betwext PRO Rotating Number Technology
- What do I need to do to add subscribers?
- Are we able to import contacts from other partners?
- How do ‘keywords’ work?
- Uploading csv or excel files and matching columns
- Do you set up your own method for people to unsubscribe or is there an automatic unsubscribe option?
- What is a shared short code
- Carrier Filtering
- What happens for Help and Info replies?
- Text Breaking Into Multiple Sends and Hidden Characters
- Can I respond to reply messages in the system?
- Where can I obtain a dedicated Betwext texting number?
- Can I change my number?
- Can I upgrade or downgrade my plan?
- Do purchased credits expire (legacy plans only)?
- Undelivered messages
- Do you offer refunds on purchased credits?
- How does a customer re-subscribe?