What is a dedicated short code

Betwext currently offers dedicated short codes leases and it requires applying to the carriers (not all who apply will be awarded a dedicated short code). A dedicated short code is a 5 or 6-digit texting number that is reserved for exclusive use by your brand or campaign, used for high volume high throughput texting.

For the costs of an exclusive dedicated short code email us at support@betwext.com

Can an end user opt-out of a short code or long code number? Yes, by replying STOP. They can get back on a platform again by retyping the desired keyword. You are obligated to include STOP language in the body of the messages that are part of the initial sign-up flow and it is also recommend ongoing.

You also agree to check all of your incoming messages PRIOR to every send and you agree to manually unsubscribe those users who are not auto-unsubscribed or who request to be unsubscribed. You must look to these responses for sentiment from your end users such as remove me, stop!!!, end, no more texting, take me off your list etc. and take the appropriate action to manually unsubscribe them using the unsubscribe tool in your platform.