Questions About Our Service
- How do I unlock the CSV import feature so I can import my contacts?
- Can we use a shorter number for people to opt-in with a keyword and receive auto-reply?
- Are we able to import contacts from other partners?
- Password Reset
- What do I need to do to add subscribers?
- How to select a New Phone Number
- How do ‘Keywords’ work?
- White Screen Not Able To Login
- Is the cost for incoming message the same as for outgoing messages?
- How to tell who's getting my texts
- What Are Your Features
- Can I send more than 160 characters in one message?
- Uploading csv or excel files and matching columns
- Short Code vs Long Code
- Billing
- How many messages can I send at a time?
- What is a dedicated short code
- Do you set up your own method for people to unsubscribe or is there an automatic unsubscribe option?
- Cancel Account
- Deleting a campaign that is Saved or Scheduled