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Questions About Our Service

  • How do I unlock the CSV import feature so I can import my contacts?
  • Can we use a shorter number for people to opt-in with a keyword and receive auto-reply?
  • Password Reset
  • Betwext PRO Rotating Number Technology
  • What do I need to do to add subscribers?
  • Are we able to import contacts from other partners?
  • How to select a Phone Number
  • How do ‘keywords’ work?
  • Is the cost for incoming message the same as for outgoing messages ?
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  • What Are Your Features
  • How to tell who's getting my texts
  • Billing
  • Short Code vs Long Code
  • Uploading csv or excel files and matching columns
  • Can I send more than 160 characters in one message?
  • How many messages can I send at a time?
  • Cancel Account
  • Do you set up your own method for people to unsubscribe or is there an automatic unsubscribe option?
  • What is a shared short code
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