SMS/Text Marketing Basics
- Keywords and Auto Responders
- Can I respond to messages in the system?
- Can I upgrade or downgrade my plan?
- Do purchased credits aka Anytime Credits expire? (this is for legacy plans only)
- Where can I obtain a Betwext texting number?
- Sending Best Practices
- What is the cost per message?
- Can I delete numbers/people from my account?
- Complaints from Subscribers
- Can I change my number?
- Undelivered messages to yourself
- Can I be notified via email or text when someone responds to my number?
- How does a customer re-subscribe?
- Do you offer refunds on purchased credits?
- Drip or Follow Up Campaigns
- Will my subscribers get the same text twice if they are on multiple lists?
- Adding Subscribers to a Keyword Sequence
- Multiple Replies
- How does a customer unsubscribe?
- Is your texting platform compatible outside of the USA?