SMS/Text Marketing Basics
- Text Breaking Into Multiple Sends and Hidden Characters
- Keyword Analytics and Auto Responders
- Can I respond to reply messages in the system?
- Where can I obtain a dedicated Betwext texting number?
- Complaints from Subscribers
- Sending Best Practices
- Can I delete a number on my list?
- Can I change my number?
- Can I upgrade or downgrade my plan?
- Do purchased credits expire (legacy plans only)?
- Undelivered messages
- Can I be notified via email or text when someone responds to my number?
- What is the cost for the service, per message?
- Do you offer refunds on purchased credits?
- Drip or Follow Up Campaigns
- How does a customer re-subscribe?
- Will my subscribers get the same text twice if they are on multiple lists?
- Multiple Replies
- Adding Subscribers to a Keyword Sequence
- How does a customer unsubscribe?