Questions About Our Service
- What is a dedicated short code
- Do you set up your own method for people to unsubscribe or is there an automatic unsubscribe option?
- Carrier Filtering
- Cancel Account
- Text Breaking Into Multiple Sends and Hidden Characters
- Deleting a campaign that is Saved or Scheduled
- What happens for Help replies?
- Do purchased credits aka Anytime Credits expire? (this is for legacy plans only)
- Keywords and Auto Responders
- Can I respond to messages in the system?
- Can I upgrade or downgrade my plan?
- Where can I obtain a Betwext texting number?
- Land Lines and Non-Working Numbers
- How does a customer re-subscribe?
- How does a customer unsubscribe?
- Complaints from Subscribers
- Do you offer Dedicated Short-Codes?
- Can I change my number?
- Do you offer refunds on purchased credits?
- Can I delete numbers/people from my account?