Questions About Our Service
- Carrier Filtering
- Cancel Account
- What is the cost per message?
- Deleting a campaign that is Saved or Scheduled
- Text Breaking Into Multiple Sends and Hidden Characters
- Unsubscribe From A List
- What happens for Help replies?
- Keywords and Auto Responders
- Do purchased credits aka Anytime Credits expire? (this is for legacy plans only)
- Can I respond to messages in the system?
- Can I upgrade or downgrade my plan?
- Land Lines and Non-Working Numbers
- Where can I obtain a Betwext texting number?
- Complaints from Subscribers
- Do you offer refunds on purchased credits?
- Do you offer Dedicated Short-Codes?
- Can I change my number?
- Can I delete numbers/people from my account?
- How does a customer re-subscribe?
- Drip or Follow Up Campaigns