Betwext Knowledge Base
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Questions About Our Service

  • Carrier Filtering
  • What happens for Help replies?
  • Land Lines and Non-Working Numbers
  • Text Breaking Into Multiple Sends and Hidden Characters
  • Keywords and Auto Responders
  • Do purchased credits aka Anytime Credits expire? (this is for legacy plans only)
  • Where can I obtain a Betwext texting number?
  • Sending Best Practices
  • Can I respond to messages in the system?
  • Do you offer Dedicated Short-Codes?
  • Can I upgrade or downgrade my plan?
  • Complaints from Subscribers
  • Can I change my number?
  • What is the cost per message?
  • Drip or Follow Up Campaigns
  • Can I be notified via email or text when someone responds to my number?
  • Do you offer refunds on purchased credits?
  • Can I delete numbers/people from my account?
  • Adding Subscribers to a Keyword Sequence
  • Unsubscribe From A List
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Categories

  • Analytics
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  • Carrier filtering and compliance
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  • SMS/Text Marketing Basics
  • Questions About Our Service
  • Privacy, Security and Legals
  • Help Guides and Videos
  • Pricing and Subscriptions
  • Loyalty Rewards FAQ
  • MMS and Extended Texting Basics
  • API Access
  • Agencies and Partners
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