Questions About Our Service
- Carrier Filtering
- Land Lines and Non-Working Numbers
- Deleting or rescheduling a campaign
- What happens for Help and Info replies?
- Text Breaking Into Multiple Sends and Hidden Characters
- Do you offer Dedicated Short-Codes?
- Keyword Analytics and Auto Responders
- Can I respond to reply messages in the system?
- Can I upgrade or downgrade my plan?
- Do purchased credits expire (legacy plans only)?
- Where can I obtain a dedicated Betwext texting number?
- Sending Best Practices
- Can I delete a number on my list?
- Complaints from Subscribers
- What is the cost for the service, per message?
- Can I change my number?
- Can I be notified via email or text when someone responds to my number?
- Do you offer refunds on purchased credits?
- Drip or Follow Up Campaigns
- How does a customer re-subscribe?